Veterinary Clinics: Calm Pet Owners and Book More Visits

Pet owners message vets about vaccines, appointments, boarding, grooming and, sometimes, emergencies.

Squidfy handles routine questions automatically, books appointments, and immediately escalates urgent messages to a staff member.

Common WhatsApp challenges

Emergencies mixed with routine. Urgent messages can get lost. Vaccine reminders and questions. Schedules and prices for each pet. Boarding and grooming bookings. Many details to coordinate.

Routine FAQs

Vaccine prices, consultation fees, boarding and grooming.

Emergency escalation

Keywords like 'bleeding', 'poison' or 'not breathing' alert staff (Pro).

Pipeline for surgeries and boarding

Track bookings and follow-ups.

Pet notes

Internal notes on medical history and temperament.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Services and prices; Vaccine schedules; Boarding and grooming info; Emergency process; Opening hours.

Which plan fits?

Pro adds escalation rules and after-hours replies, which matter for animal emergencies. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Include your emergency number in the after-hours reply so owners know exactly what to do.