About
Meet Squidfy
A WhatsApp CRM that helps growing teams answer customers faster — with AI-assisted replies that only use what you tell it, and a human always one click away.
Most customers reach a business on WhatsApp first, and most businesses can’t keep up. Squidfy keeps your team in one shared inbox, captures leads as they appear, runs campaigns, and can draft fast, accurate replies from your own FAQs, catalog and policies.
Our rule is simple: the AI never guesses. If the answer isn’t in your knowledge base, it hands the chat to a person instead of inventing one. It works only on your business’s own conversations — it is not a general-purpose chatbot.
Grounded, never invented
The assistant answers only from the knowledge base you write. When it isn't sure, it says so and hands the chat to a person.
Built around WhatsApp
A shared inbox, lead pipeline and campaigns on the number your customers already message every day.
You stay in control
Take over any chat in one click, get alerted when a human is needed, and see exactly what the AI said.