Restaurants: Handle Reservations and Menu Questions on Autopilot

Dinner service is the worst time to answer WhatsApp, and it's exactly when people message to book a table for tonight.

Squidfy's AI handles menu, timing and policy questions from your own content, captures reservation requests and passes them to the host stand, all from one inbox the whole team can use.

Common WhatsApp challenges

Messages ignored during service. The manager's phone sits in a pocket while guests wait for a reply. Allergy and dietary questions. Guests want clear answers about nuts, gluten and vegan options. Group and event bookings slip. Large bookings worth thousands need follow-up that often doesn't happen.

Menu and dietary info on tap

Upload your menu and allergen chart. The AI answers precisely and flags anything it can't confirm to staff.

Reservation requests captured

The AI collects date, time, party size and name, and your host confirms.

Private dining pipeline

Track birthdays, corporate dinners and set menus on the Kanban board.

After-hours replies

When you're closed, Pro sends a friendly reply with tomorrow's opening time.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Menu with prices (PDF); Allergen chart; Opening hours; Reservation and deposit policy; Private dining options.

Which plan fits?

Standard suits most single restaurants. Groups with several outlets can use Business for up to 10 numbers, each with its own menu and tone. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Add a rule that any message mentioning 'allergy' is reviewed by a person. It's a sensible safety net, even with a good allergen chart.