Opticians: Book Eye Tests and Sell Frames on WhatsApp
Eye test bookings, lens options, insurance and 'are my glasses ready?' Squidfy handles the routine so your optometrists can focus on patients.
Optical stores answer questions about eye tests, lens types, insurance coverage and order status every day.
Squidfy answers from your price list and policies, books eye tests, and lets staff update customers when glasses are ready.
Common WhatsApp challenges
Lens options are confusing. Single vision, progressive, blue light, transitions. Order status questions. 'Are my glasses ready yet?' Insurance questions. Which plans cover frames and lenses.
Lens and frame FAQs
Options and prices explained simply.
Eye test booking
Collect preferred time and branch.
Order pipeline
Ordered, In Lab, Ready, Collected.
Insurance answers
Covered plans and process from your knowledge base.
What to add to your knowledge base
The AI answers only from content you give it. Start with: Lens types and prices; Frame brands; Insurance plans accepted; Eye test booking info; Order turnaround times.
Which plan fits?
Standard works for single stores. Optical chains with several branches can use Business. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.
Pro tip
Use your pipeline's 'Ready' stage as a daily list for sending collection reminders.
What it looks like in a chat
Example conversation. Prices and details are illustrative — your AI answers only from the knowledge you add.
Ready to run your WhatsApp from one inbox?
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