Law Firms: Respond Professionally and Qualify Cases Faster

More clients now contact law firms on WhatsApp first. They want to know whether you handle their type of matter, how consultations work and what they cost.

Squidfy answers service and process questions from your firm's content, never gives legal advice beyond it, and routes each enquiry to the right practice area.

Common WhatsApp challenges

Clients expect quick replies. Slow responses lose clients to competitors. Lawyers' time is expensive. Answering basic questions isn't billable. Confidentiality and control. Partners need visibility over every conversation.

Service and fee FAQs

Practice areas, consultation fees and process.

AI limited to your content

The AI answers only from your knowledge base and hands over when unsure.

Practice-area assignment

Route family, corporate and real estate matters to the right lawyer.

Matter pipeline

Enquiry, Consultation, Engaged, Closed.

Full oversight

See every message the AI sent.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Practice areas; Consultation fees and process; Documents to prepare; Office locations; Languages spoken.

Which plan fits?

Pro's escalation rules and analytics suit most firms. Larger firms with many lawyers should consider Business for 20 seats. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Add a clear disclaimer in your knowledge base that the AI shares general information only, and route any 'what should I do' question to a lawyer.