Gyms & Fitness Studios: Turn WhatsApp Enquiries Into Memberships

People decide to join a gym on impulse, often late at night after a New Year's resolution or a summer photo. If your reply comes the next afternoon, the motivation is gone.

Squidfy replies instantly with membership prices, class timetables and trial offers, then logs every enquiry in a pipeline your sales team can work through.

Common WhatsApp challenges

Leads go cold overnight. Most sign-up intent appears outside staffed hours. Sales team can't track follow-ups. Who asked about PT packages? Who came for a trial and didn't join? Timetable questions all day. 'Is there a spin class at 7?' shouldn't need a human.

Instant membership quotes

Monthly, annual, student and family plans, all answered accurately from your price sheet.

Trial-to-member pipeline

Stages like Enquiry, Trial Booked, Trial Done and Joined make follow-ups obvious.

Class timetable in the knowledge base

Upload your weekly schedule and the AI tells members what's on and when.

Seats for your whole sales team

Pro includes 5 seats so every membership consultant works from the same inbox.

Analytics

See conversion and busiest hours to plan sales shifts.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Membership plans and prices; Class timetable; PT packages; Facilities (pool, sauna, ladies area); Freeze and cancellation policy.

Which plan fits?

Gyms with a sales team should choose Pro for 5 seats, analytics and after-hours replies. Small boutique studios can start on Standard. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Offer a free trial in your knowledge base answers. It gives the AI a clear next step to suggest, which moves people into the pipeline.