Furniture Stores: From Showroom Enquiry to Delivered Sofa

Furniture purchases are considered decisions. Buyers want dimensions, fabric swatches, lead times and delivery fees before they commit.

Squidfy's AI answers these questions from your catalog and keeps orders organised on a pipeline, from deposit to delivery and assembly.

Common WhatsApp challenges

Detailed product questions. Dimensions, materials, colours and lead times. Long delivery windows. Customers repeatedly ask for delivery updates. Custom orders. Made-to-order pieces need careful tracking.

Catalog answers

Dimensions, materials and prices from your PDF catalog.

Order pipeline

Deposit Paid, In Production, Ready, Scheduled, Delivered.

Delivery and assembly FAQs

Fees, areas and timings answered consistently.

Photo sharing

Customers send room photos and your designers advise.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Product catalog with dimensions; Fabric and finish options; Delivery and assembly terms; Lead times for custom items; Warranty.

Which plan fits?

Standard's PDF uploads and pipeline fit most furniture stores. Larger stores with several showrooms can use Pro or Business. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Add dimensions in both cm and inches. Expat customers often think in one or the other.