Florists: Bloom on WhatsApp During Every Peak Season

Florists see huge spikes in WhatsApp orders around key dates. Each order involves bouquet choice, card message, delivery address and time, and a mistake ruins someone's special day.

Squidfy answers price and delivery questions, collects order details clearly, and lets your team track each order through to delivery.

Common WhatsApp challenges

Seasonal floods. Valentine's Day can bring more messages than the rest of the month combined. Order details get mixed up. Card messages and addresses scattered across chats. Delivery timing questions. 'Can you deliver today by 6?'

Catalog answers

Bouquet sizes, prices and flower types from your catalog.

Delivery zone FAQs

Same-day cut-off times and delivery fees by area.

Order pipeline

Received, Paid, Arranging, Out for Delivery, Delivered.

Internal notes

Card messages and special instructions stored safely.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Catalog with prices (PDF); Delivery zones and cut-off times; Payment methods; Care instructions; Corporate subscriptions.

Which plan fits?

Standard's pipeline and notes suit florists. During peak season, consider Pro for more seats. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Before Valentine's and Mother's Day, update your knowledge base with the season's order cut-off times.