Construction & Renovation Contractors: Coordinate Clients and Field Teams

Contractors manage quotes, site visits, approvals and variations, often across dozens of WhatsApp groups and personal chats.

Squidfy is built for teams with field staff: one shared inbox, clear assignment, internal notes and a pipeline from enquiry to handover.

Common WhatsApp challenges

Quote requests pile up. Office staff can't keep up with enquiries. Field and office misaligned. Site updates don't reach the client. No single record. Approvals buried in chats cause disputes.

Services FAQ

Typical scope, licences and timelines explained automatically.

Project pipeline

Enquiry, Site Visit, Quote Sent, Approved, In Progress, Handover.

Assignment to supervisors

Route each client to the responsible project manager.

Full history

Every message saved, which helps when approvals are questioned.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Services offered; Typical timelines and starting prices; Licences and approvals process; Warranty; Site visit policy.

Which plan fits?

Pro's 5 seats and escalation rules suit contractors with field teams. Larger firms should consider Business for 20 seats. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Use internal notes to log each client approval with a date. It's a simple habit that prevents disputes.