Cafés & Coffee Shops: Brew Loyalty One Chat at a Time

Coffee shops live on regulars and word of mouth. Customers message to ask about opening hours, bulk coffee orders for the office, or whether there's space to work on a laptop.

Squidfy lets a small café answer these questions instantly and professionally, without a dedicated person on the phone.

Common WhatsApp challenges

Bulk and office orders missed. A 30-cup office order is a great sale, if someone replies in time. Small team, no time. Baristas can't stop to type replies during the morning rush. Same questions daily. Wi-Fi, opening hours, plant milk, parking.

Instant answers on the basics

Hours, menu, milk options, Wi-Fi, all answered from your knowledge base.

Capture catering leads

Office and event coffee orders land in the pipeline so the owner can follow up.

Free to start

The Free plan needs no card and never expires, a good fit for a single café.

Owner control

Pause the AI on a chat, see what it said, and step in personally for regulars.

What to add to your knowledge base

The AI answers only from content you give it. Start with: Menu and prices; Milk and dietary options; Catering and coffee box offers; Opening hours; Wi-Fi and seating info.

Which plan fits?

A single café can run on the Free plan. Upgrade to Standard once catering orders become a regular income stream and you want the pipeline. Every plan includes the shared inbox and knowledge base; yearly billing saves 20%, and Meta's WhatsApp message charges are billed separately.

Pro tip

Put your catering offer in the knowledge base with clear quantities and prices. It makes the AI a quiet salesperson for bulk orders.