The WhatsApp CRM for growing teams
Stop Losing
On WhatsApp
One shared WhatsApp inbox for your chats, leads and campaigns — with AI-assisted replies drawn only from your own knowledge base, and your team always in control.
Your Business
Business Account
Demo
Watch how Squidfy works
From the first WhatsApp message to a closed deal — one shared inbox, AI replies and your whole team.
Who it's for
Built for businesses that run on WhatsApp
Small & growing business
Teams with field staff
Clinics, agencies & service providers
Companies in emerging markets
Discover our features
What Squidfy helps you do?
Answer questions automatically
- "What are your prices?"
- "Are you open today?"
- "What documents do I need?"
Always consistent. Always available.
Track every lead automatically
- Captured from every chat, no manual entry
- Kanban pipeline with custom stages
- Assign conversations to your team
Always consistent. Always available.
Support your team internally
- Faster answers
- Fewer interruptions
- Better focus
Always consistent. Always available.
Use your own knowledge
- Upload PDFs and files
- No mixed-up answers
- Grounded only in what you provide
Always consistent. Always available.
How it works?
Connect a WhatsApp number
People start chatting immediately
Set up your inbox and knowledge base
You stay in control from one simple dashboard
Share the number and go live
Leads and questions start flowing in
Pricing
Start free. Pay as you grow.
Every plan includes the shared inbox, lead pipeline, knowledge base and AI-assisted replies — priced in AED, no card required to try it.
Free
Try Squidfy with a small monthly allowance — no card required.
What you get
- 300K AI tokens / month
- 1 team seat
- 1 WhatsApp number
- Knowledge Base — FAQs, catalog & policies
- Shared inbox with human takeover
Standard
For a single number just getting started with AI replies.
Everything in Free, plus
- 15M AI tokens / month
- 2 team seats
- 1 WhatsApp number
- PDF & document uploads to Knowledge Base
- Kanban pipeline with custom stages
- Internal notes, never sent to customers
Pro
More AI usage for growing teams — more seats and up to 3 WhatsApp numbers.
Everything in Standard, plus
- 35M AI tokens / month
- 5 team seats
- Up to 3 WhatsApp numbers, each with its own inbox filter
- Analytics — response time, conversion, busiest hours
- Escalation keyword rules
- Business hours & after-hours auto-reply
Business
The most AI usage, for agencies and multi-brand or multi-location businesses — up to 10 WhatsApp numbers.
Everything in Pro, plus
- 80M AI tokens / month
- 20 team seats
- Up to 10 WhatsApp numbers with per-number AI tone & knowledge
- Priority support
- Multi-location / multi-brand ready
Need more than Business?
Higher volumes, more WhatsApp numbers, custom limits or a tailored setup — tell us what you need and we'll put a plan together.
Prices shown in AED. Need a custom volume or a multi-brand setup? Talk to us.
This is the Squidfy subscription only — WhatsApp itself (Meta's own charges for campaign/template messages) is billed separately, directly to your own WhatsApp Business payment method, not to Squidfy.
No New App. No Complex Software.
Just WhatsApp, With Your Whole Team Behind It.
Learn More
Built to be trusted
Your customers' conversations deserve care.
Official WhatsApp API
Built on Meta's WhatsApp Business Platform — no unofficial workarounds that risk your number.
Answers from your knowledge
The AI replies only from what you've added, and hands over to a person when it isn't sure.
Your data stays yours
Isolated workspaces, never used to train AI models, and deletion on request.
You stay in control
Take over any chat, pause the AI per conversation, and see every message it sent.
Frequently asked questions
Everything you need to know before you start.
Do I need a new WhatsApp number?
You connect a number through Meta's official WhatsApp Business Platform. You can use a new number, or an existing business number that isn't tied to a personal WhatsApp account. We'll guide you through the connection step by step.
What are AI tokens, and what happens when I run out?
Tokens measure how much text the AI reads and writes when it drafts replies. Each plan includes a monthly allowance, shown live on your Billing page. If you reach the limit, the AI pauses and your team keeps replying by hand — nothing is charged automatically.
Will the AI make things up?
The AI answers only from your own Knowledge Base — FAQs, products, policies and documents. When it doesn't know, it hands the chat to your team and logs the question so you can add the answer.
Can my team take over a chat?
Yes. Anyone on your team can jump into any conversation at any time, pause the AI for that chat, and resume it later. You can also set keywords like “human” or “manager” that hand the chat to a person straight away.
Which languages does it support?
The dashboard is available in English and Arabic. The AI replies in the language your customer writes in, including voice notes.
How does billing work? Can I cancel?
You pay for a month or a year with a card through Ziina. There is no automatic renewal: when the period ends, your workspace moves back to the Free plan unless you renew. We email you a reminder before that happens, and you can upgrade at any time — unused days are credited to your new plan.
Is there a free plan?
Yes. The Free plan includes one team seat, one WhatsApp number and a monthly AI allowance, and it never expires. No card needed.
Is my customers' data safe?
Messages are stored securely and are never used to train AI models. Each workspace is isolated from the others, and you can request deletion of your data at any time. See our Privacy Policy and Data Processing Agreement for details.